In my endeavors to get what I need and try to give business to whomever I can, I have had some issues or "issues", with two prominent retailers on this side. The issue is this, when looking at their website, I see what I need/want and place an order. I then get an email saying that said item is not in stack due to whatever possible reason. I say, "ok, these possibilities make sense. "The problem is, when I am told it will be in by some certain date, it still has not arrived. When I ask, "when will this be in", then, I am told, "I don't know." I then ask, "does the manufacturer not tell you what and when they ship their items to you.?" Again, I am told "no."
This makes no business sense to me for any party involved. So I am tempted to go to the European/ German shops and order from them as they say they have them in stock.
I am really frustrated with this.
Any suggestions? Or similar experiences? If so, what did you do about it?